With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following personal information:
- Last Name
- First Name
- Mailing Address
- Zip code
- E-mail address
- Telephone / Fax number
The personal information we collect is gathered through forms and through the interactivity between you and our website. We also use, as described in the next section, cookies and/or logs to gather information about you.
Forms and Interactivity
Your personal information is collected through forms, namely:
- Website registration form
- Order form
- Opinion Survey
We use the information collected for the following purposes:
- Order tracking
- Information / Promotional offers
- Contact / Correspondence
Your information is also collected through the interactivity that can be established between you and our website in the following ways:
- Web site management (presentation, organization)
Right of opposition and withdrawal
We are committed to offering you the right to object and withdraw your personal information.
The right to object is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right to withdraw is the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.
To exercise these rights, you can :
Right of access
We are committed to recognizing the right of access and rectification of the persons concerned who wish to consult, modify or even delete the information concerning them.
The exercise of this right will be done :
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures
- SSL (Secure Sockets Layer) protocol
- SET (Secure Electronic Transaction) protocol
- Access management – authorized person
- Access management – person concerned
- Computer backup
- User ID / Password
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.
We are committed to respecting the legislative provisions set out in : Quebec